How can I benefit from my health card?
You can enjoy immediate access to medical attention during emergencies and other healthcare needs.
Is my maternity covered?
Yes, we offer coverage for maternity care. This typically extends to diagnostic tests and screenings during pregnancy, such as ultrasounds and blood tests, labor and delivery, postpartum care, and newborn care.
Is my continuity guaranteed?
Yes, if you were previously insured for at least 12 months, your health insurance will continue seamlessly from the first day with Rock. Joining this plan provides you with direct continuity, ensuring you maintain continuous coverage from your previous insurance policy, and even better.
Is dental care included in the Expatriate Insurance coverage?
It is not covered, but we have a specific plan to cover this need.
Does Expatriate Insurance cover emergency evacuation and repatriation?
It covers Repatriation only.
Are death and disability covered?
Yes.
Does this comply with the Ministry of Labor's requirements?
Yes, this fully complies with the Ministry of Labor's requirements, ensuring you meet all necessary standards with confidence.
What does Third-party Liability Insurance cover?
It covers the driver’s public liability for corporal and material damage resulting from their car, which are divided into two policies. The first, known as the “compulsory” policy, covers corporal damages, and the second, “TPL,” covers material damages.
Does Motor Insurance cover injuries to the driver and passengers?
Yes, it covers medical expenses, death & disability.
Are there any add-on covers available for Motor Insurance?
Yes, Unlimited mileage on road assistance including crane, replacement car in case of accident and more.
Why should I insure my Property or my Building?
Accidents can happen to anyone, and they can be serious. Fire can destroy buildings, and floods can damage your things. Property insurance helps protect your personal belongings and the money you’ve invested in them.
What about my Valuable Items such as Jewelry and Cash?
Jewelry and cash kept in a safety deposit box can be included in your property insurance, providing coverage in case of theft, damage, or loss.
What affects my Property Insurance Premium (Amount I have to Pay)?
Nature & occupancy of the risk (residential, commercial, industrial…). Types of risks, perils or hazards you choose to include in your coverage. Value of the items you intend to insure.
What is the difference between a Fire & Allied Perils Insurance and a Property All Risks insurance?
Fire and allied perils (FAP): Offers selected coverage, protecting against limited types of damage or loss (water damage, glass breakage, natural disasters, burglary…). Property all risks (PAR): Offers more extensive coverage, protecting against most types of damage or loss, except for those explicitly excluded in the policy.
What does Marine Insurance cover?
Cargo Insurance: protects your goods being transported against loss, damage, or theft during transit. Hull Insurance: covers any damage or loss to your boat or ship. It protects the hull, engine, equipment, and anything permanently attached to the vessel. It also helps cover costs if you're held responsible for damage to other people's property (third-party liability).
Why should I buy Cargo Insurance if I’ve never had a loss in any of my previous shipments?
The more shipments you make, the higher the chance of losing something along the way, since it's just part of the process. Right now, it's estimated that about 30% of losses can’t be avoided. Having good cargo insurance helps manage this risk without costing too much. And if you're shipping by sea, you also need to be prepared to cover a general average loss.
What is the Law of General Average?
If the ship owner decides to throw cargo overboard to save the ship from a storm or for any safety concern, the cost of the lost cargo is shared proportionally by the ship owner and everyone who has cargo on the ship. Your Cargo Insurance covers these costs.
What does the workmen compensation cover?
It covers any work-related accidents that employees may encounter, as well as the potential risk of death occurring within the scope of their employment duties. This coverage can be extended to include Employer’s Liability.
Does the workmen compensation cover Covid-19?
No, it does not. In fact, it does not cover any direct or indirect virus outbreak.
What does my TPL policy cover?
Third-Party Liability Insurance provides coverage for medical expenses (bodily injuries) and material damage costs that may arise if clients or visitors sustain injuries or experience damage caused by your property or business activities.
Are the professional services I provide included in my TPL Insurance policy?
TPL Insurance does not cover losses arising from the professional services you provide to your clients. To safeguard against such risks, you can obtain a Professional Indemnity Insurance policy.
Why should I buy a PA Insurance policy when I already have my Medical Insurance and Life Insurance?
PA Insurance provides financial protection in case of accidental events resulting in disability, death &/or bodily injuries. Medical Insurance provides financial protection for hospitalization and other medical expenses related to illnesses. Life Insurance offers coverage in the event of death due to natural causes.
Do I need PA Insurance if I am a stay-at-home individual who spends most of their time at home?
Accidents Insurance provides financial protection in the event of unexpected crises, natural disasters or other catastrophic incidents.
Does my PA Insurance cover me when I'm abroad?
Absolutely! This policy offers 24/7 worldwide coverage, enabling you to live your life freely and without limitations.
What does my money policy cover?
Cash in Safe: Covers cash stolen from safes or registers due to robbery with forcible entry or hold-up. Cash in Transit: Covers money loss during transit from your premises to its destination, whether under your custody or that of authorized personnel. Fidelity Guarantee: Protects against monetary losses due to employee dishonesty, theft, or fraud, both at work or during transit.
Who is Rock?
ROCK comes from a long line of mutual insurance devotees who worked hard to instill the spirit of mutuality in Lebanon, despite all obstacles. Our history is chronicled with Swan Group, a holding of companies in the insurance and services sector, and more importantly with the Caisse Mutuelle Laïque (CML) and with the family of adherents who have been with us for over 30 years.
Who is Swan Group, Rock's holding company?
Swan Group is a family of companies dedicated to providing insurance coverage and assistance services, locally and internationally. Swan Group aims to offer an adequate solution that meets your needs and requirements.
Where are Rock's offices located?
Our main office is located at Siwar Center, Business area, Block B, Seaside Road, Zouk Mosbeh, Keserwan, Lebanon. Other branches: Jdeideh, Ramlet Al Baida & Tyre
What does Rock offer?
How do I submit a claim?
Call us on 03 770 533 to submit a claim
How can I benefit from my health card?
You can enjoy immediate access to medical attention during emergencies and other healthcare needs.
Is my maternity covered?
Yes, we offer coverage for maternity care. This typically extends to diagnostic tests and screenings during pregnancy, such as ultrasounds and blood tests, labor and delivery, postpartum care, and newborn care.
Is my continuity guaranteed?
Yes, if you were previously insured for at least 12 months, your health insurance will continue seamlessly from the first day with Rock. Joining this plan provides you with direct continuity, ensuring you maintain continuous coverage from your previous insurance policy, and even better.
What does Third-party Liability Insurance cover?
It covers the driver’s public liability for corporal and material damage resulting from their car, which are divided into two policies. The first, known as the “compulsory” policy, covers corporal damages, and the second, “TPL,” covers material damages.
Does Motor Insurance cover injuries to the driver and passengers?
Yes, it covers medical expenses, death & disability.
Are there any add-on covers available for Motor Insurance?
Yes, Unlimited mileage on road assistance including crane, replacement car in case of accident and more.
Is dental care included in the Expatriate Insurance coverage?
It is not covered, but we have a specific plan to cover this need.
Does Expatriate Insurance cover emergency evacuation and repatriation?
It covers Repatriation only.
Are death and disability covered?
Yes.
Does this comply with the Ministry of Labor's requirements?
Yes, this fully complies with the Ministry of Labor's requirements, ensuring you meet all necessary standards with confidence.
Why should I insure my Property or my Building?
Accidents can happen to anyone, and they can be serious. Fire can destroy buildings, and floods can damage your things. Property insurance helps protect your personal belongings and the money you’ve invested in them.
What about my Valuable Items such as Jewelry and Cash?
Jewelry and cash kept in a safety deposit box can be included in your property insurance, providing coverage in case of theft, damage, or loss.
What affects my Property Insurance Premium (Amount I have to Pay)?
Nature & occupancy of the risk (residential, commercial, industrial…). Types of risks, perils or hazards you choose to include in your coverage. Value of the items you intend to insure.
What is the difference between a Fire & Allied Perils Insurance and a Property All Risks insurance?
Fire and allied perils (FAP): Offers selected coverage, protecting against limited types of damage or loss (water damage, glass breakage, natural disasters, burglary…). Property all risks (PAR): Offers more extensive coverage, protecting against most types of damage or loss, except for those explicitly excluded in the policy.
What does Marine Insurance cover?
Cargo Insurance: protects your goods being transported against loss, damage, or theft during transit. Hull Insurance: covers any damage or loss to your boat or ship. It protects the hull, engine, equipment, and anything permanently attached to the vessel. It also helps cover costs if you're held responsible for damage to other people's property (third-party liability).
Why should I buy Cargo Insurance if I’ve never had a loss in any of my previous shipments?
The more shipments you make, the higher the chance of losing something along the way, since it's just part of the process. Right now, it's estimated that about 30% of losses can’t be avoided. Having good cargo insurance helps manage this risk without costing too much. And if you're shipping by sea, you also need to be prepared to cover a general average loss.
What is the Law of General Average?
If the ship owner decides to throw cargo overboard to save the ship from a storm or for any safety concern, the cost of the lost cargo is shared proportionally by the ship owner and everyone who has cargo on the ship. Your Cargo Insurance covers these costs.
What does the workmen compensation cover?
It covers any work-related accidents that employees may encounter, as well as the potential risk of death occurring within the scope of their employment duties. This coverage can be extended to include Employer’s Liability.
Does the workmen compensation cover Covid-19?
No, it does not. In fact, it does not cover any direct or indirect virus outbreak.
What does my TPL policy cover?
Third-Party Liability Insurance provides coverage for medical expenses (bodily injuries) and material damage costs that may arise if clients or visitors sustain injuries or experience damage caused by your property or business activities.
Are the professional services I provide included in my TPL Insurance policy?
TPL Insurance does not cover losses arising from the professional services you provide to your clients. To safeguard against such risks, you can obtain a Professional Indemnity Insurance policy.
Why should I buy a PA Insurance policy when I already have my Medical Insurance and Life Insurance?
PA Insurance provides financial protection in case of accidental events resulting in disability, death &/or bodily injuries. Medical Insurance provides financial protection for hospitalization and other medical expenses related to illnesses. Life Insurance offers coverage in the event of death due to natural causes.
Do I need PA Insurance if I am a stay-at-home individual who spends most of their time at home?
Accidents Insurance provides financial protection in the event of unexpected crises, natural disasters or other catastrophic incidents.
Does my PA Insurance cover me when I'm abroad?
Absolutely! This policy offers 24/7 worldwide coverage, enabling you to live your life freely and without limitations.
What does my money policy cover?
Cash in Safe: Covers cash stolen from safes or registers due to robbery with forcible entry or hold-up. Cash in Transit: Covers money loss during transit from your premises to its destination, whether under your custody or that of authorized personnel. Fidelity Guarantee: Protects against monetary losses due to employee dishonesty, theft, or fraud, both at work or during transit.